Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time: 2–5 business days (may vary by region).
International Shipping
We offer international shipping to selected countries. Shipping charges will be calculated at checkout.
Please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within [X] days of receiving your shipping confirmation email, please contact us at [your support email] with your name and order number, and we will look into it for you.
Shipping Delays or Issues
We are not liable for delays caused by the carrier, customs clearance, or other circumstances beyond our control. However, we are committed to helping you resolve any issues with lost or delayed shipments.